High quality intercultural and communication skills training
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- About LSIC
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Our mission is to help organisations – and their people – to work more effectively across borders and across cultures.
We are passionate about developing people and helping them to solve increasingly complex communication and intercultural challenges in the workplace. We will continue to work with the best people and latest methodologies to ensure that we design and deliver high quality training courses that match our clients’ requirements.
1. We aim to offer the highest standards, always ready to change and eager to improve.
2. Good communication is at the heart of everything we do.
3. We value our staff, our partners, our clients and the wider community and treat everyone equally and with respect.
4. We are a team; we enjoy working and learning together.
5. We are ethical, honest and fair.
We work in partnership. We would like you to see us as your partner rather than a service provider. We work closely with our clients to adapt to organisational requirements and internal training processes. We can manage as much or as little of the training administration as you would like us to.
We respect your time. Our flexible formats can fit in with the constraints of your workplace and busy schedule. We make sure that every minute you spend with us counts. Our courses are relevant, demanding and fast-paced.
We value results. Success for us does not simply mean positive feedback scores. Our courses have not been truly successful unless you see an improvement in workplace performance. We can work closely with you to understand what success looks like for you and to monitor and evaluate progress.
Learning works best in collaboration. We work closely with you to understand your background and requirements. We understand that everyone learns differently but we aim to engage participants in reflection, discussion and feedback – with their trainer and with each other.
Culture is fluid. Cultures are in flux and we make it our business to stay up-to-date and informed. We acknowledge that country norms can be a useful learning tool but aim to go beyond these frameworks to help participants to navigate the complexities of international working.
Learning never ends. Time spent training with us is only a small part of the learning journey. We ask participants to prepare for their course and give them access to online learning resources before and after training. We help participants continue to expand their knowledge and practise their new skills.