Communicating via technology is not natural for most of us but Virtual Team Training can help you to develop appropriate communication skills and techniques to work effectively with virtual teams or overseas clients and suppliers. You will learn how to improve communication, create trust and manage cultural expectations – leading to better virtual relationships and improved team performance.

Fact check

  • Location:

At our training centre in London or at your premises.


  • Format:

1:1
In-company group
Public course (dates & bookings)
Virtual classroom


  • Course duration:

1 day


  • Group size:

Public courses: maximum 10
In-company courses: maximum 12

Who is it for?

  • Global team members
  • Employees within global organisations
  • Anyone who works in global customer service or international sales

What will you take away?

  • Solutions to the practical challenges of virtual communication
  • Creative ideas for more effective virtual communication
  • Tips for adapting to interpersonal and intercultural differences among virtual teams
  • Strategies for building virtual relationships
  • A checklist for managing effective virtual meetings

Course content, methodology and trainer

Course content

Virtual Team Training can be tailored to meet your and your organisation’s needs but content typically includes:

  • What are the challenges of virtual working?  And the solutions?
  • What is your communication style?  How are you perceived?
  • Understanding cross-cultural communication styles:  directness, formality, need for context, level of detail, turn-taking patterns and use of humour
  • Selecting the best virtual communication tool:  for the task and the individual(s)
  • Building relationships and trust through technology: understanding trust criteria
  • Practical communication techniques
  • Getting the most from online meetings
  • Action planning and next steps

Training methodology

This is a practical and interactive course which will allow you to practise new techniques and apply what you learn to your own professional context.  Your trainer will share communication and cross-cultural models and will encourage you to participate through quizzes, case studies, role plays and group discussion.


Course trainer

All our virtual teams trainers have extensive experience of working internationally combined with an in-depth knowledge of cross-cultural theory and practice.

We regularly asses our trainers to ensure that they deliver high quality training that is meaningful, engaging and participative.

Click here for sample trainer profiles

Make an enquiry

Please complete the fields below (or alternatively email us at info@lsictraining.com)


Click here to download our brochure

Latest News

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We had a very productive couple of days at the CIPD Learning & Development Show last week showcasing the LondonSchool Group’s training solutions. It was good to see old friends and meet new learning and development professionals looking for ways to help their teams work more effectively across borders and cultures.

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The LondonSchool Group will be exhibiting again at the CIPD Learning and Development Show this year.

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We are delighted to announce that The LondonSchool Group is now ISO 9001:2015 certified.